The average time it takes to enjoy At the Top is approximately 1 hour and 30 minutes however, you are welcome to take your time. Please note that the average visit time may extend accordingly during peak seasons and sunset times. Guests of At the Top, Burj Khalifa SKY can stay at level 148 for up to 30 minutes and then to continue the journey to level 125/124, where they can stay as long as they prefer.
Sunset visits
For visitors to level 124 who wish to view the sunset, we would recommend booking an entry time approximately 90 minutes prior.
Inclement weather
For your safety, the outdoor terrace may need to close during severe weather conditions. Refunds and rain checks are not offered for inclement weather.
Baggage and stroller storage
For the comfort and security of all guests, visitors are required to store their shopping bags and strollers in the Luggage Room located near the At the Top entrance. Your belongings can be picked up when exiting the attraction.
Getting here
From Dubai
Burj Khalifa is located near the 1st interchange along Sheikh Zayed Road. Take the 1st interchange and proceed through Financial Centre Road (formerly Doha Street). The approach road to The Dubai Mall will be on the right hand side.
From Abu Dhabi
Take the exit to Financial Centre Road (Doha) from 1st interchange. The approach road to The Dubai Mall will be on the right hand side.
Dubai Metro – Red Line
Burj Khalifa can be reached via metro at Burj Khalifa Metro Station.
Parking
Parking is available in The Dubai Mall, Fashion Avenue car park.
Connectivity
You can now stay connected with a dedicated Wi-Fi coverage available throughout the attraction, with our compliments.
Photo kiosks
Dedicated photo kiosks allow our visitors to capture their memorable moments at At the Top, Burj Khalifa in a unique style. Using the green screen technology, our team of photographers create beautiful backdrops illustrating the Burj Khalifa external facade or striking views of the city. The photo kiosks also offer printing of pictures on a range of merchandise making an ideal At the Top, Burj Khalifa memorabilia.
Lost children
If your child becomes separated from your group, contact the nearest At the Top Guest Ambassador. Before you enter the attraction, kindly advise your children to contact the nearest At the Top Guest Ambassador for assistance, if they become separated from you during the tour.
Accessibility
The entire At the Top experience is wheelchair accessible. Working service animals for the disabled are not allowed on the tour.
VR experience
The VR experience is restricted to individuals aged 10 and above.
Pregnant, as well as those with heart conditions, vertigo, or dizziness, are not allowed to participate in the VR experience due to health and safety reasons.
Refreshments
Please note that desserts served may contain nuts, nut oils, eggs and/or dairy. We do not assume any liability for adverse reactions to foods consumed. Please approach a team member if you wish to request assistance.
